Evaluating Your Leadership Skills and Leadership Behaviors

Was this a good year for you?
Are you happy with the results given the economy?
How do you really know how you or your leadership teams are doing ?
It’s important to find out because if you have a toxic work environment – or a toxic leader on your leadership team - you need to know. When the economy [...]

Leadership Communication Skills – Master the Art of Stump Speeches

Whether we are in a challenging economy or not, leaders must possess stellar communication skills. To avoid confusion, chaos and the rumor mill, mastering the art of the stump speech is essential for every leader.
At recent leadership speaking events, I asked the audience about their use of stump speeches in their communication with their employees [...]

Customer Satisfaction

I recently worked with a client who wanted to take their already high level of Customer Service to a higher level. In preparation for the customized workshop, I re-read this great little book – Customer Love by Mac Anderson.
It is slammed full of 24 – great customer service stories that make you smile and appreciate there are [...]

Leadership Essentials in a Challenging Economy

As business owners, leaders and managers we wake up every morning asking ourselves, “Is this the day we begin to see the signs of an economic recovery?”
When really we should be asking ourselves two questions:

How do we sell more today?
Are we positioned for the recovery should it happen tomorrow?

Waiting to see if the recovery from [...]

Happy Birthday Grover Cleveland – Great Quotes for Today

On March 18th 1837, Grover Cleveland was born – he was the 22nd and 24th President of the United States.  Given that he passed away in 1908, he and I never met … but if we did, I’m sure I would have liked him as a leader.
I say that based on reading a little about [...]

How to Sell More in a Down Market – Leadership Secrets to Dynamite Sales Results – by Randy Goruk

Part 6 of 6
After launching my eBook – How to Sell More in a Down Market – The Leadership Secrets to Dynamite Sales Results, and doing a number of related workshops, I’ve realized how difficult it is for many sales professionals to change to the changing environment.
Hopefully these brief excerpts will help inspire and motivate [...]

How to Sell More in a Down Market – Leadership Secrets to Dynamite Sales Results – by Randy Goruk

Part 5 of 6
After launching my eBook – How to Sell More in a Down Market – The Leadership Secrets to Dynamite Sales Results, and doing a number of related workshops, I’ve realized how difficult it is for many sales professionals to change to the changing environment.
Hopefully these brief excerpts will help inspire and motivate [...]

How to Sell More in a Down Market – Leadership Secrets to Dynamite Sales Results – by Randy Goruk

Part 4 of 6
After launching my eBook – How to Sell More in a Down Market – The Leadership Secrets to Dynamite Sales Results, and doing a number of related workshops, I’ve realized how difficult it is for many sales professionals to change to the changing environment.
Hopefully these brief excerpts will help inspire and motivate [...]

How to Sell More in a Down Market – Leadership Secrets to Dynamite Sales Results – by Randy Goruk

Part 3 of 6
After launching my eBook – How to Sell More in a Down Market – The Leadership Secrets to Dynamite Sales Results, and doing a number of related workshops, I’ve realized how difficult it is for many sales professionals to change to the changing environment.
Hopefully these brief excerpts will help inspire and motivate [...]

How to Sell More in a Down Market – Leadership Secrets to Dynamite Sales Results – by Randy Goruk

Part 2 of 6
After launching my eBook – How to Sell More in a Down Market – The Leadership Secrets to Dynamite Sales Results, and doing a number of related workshops, I’ve realized how difficult it is for many sales professionals to change to the changing environment.
Hopefully these brief excerpts will help inspire and motivate [...]